FAQ
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We're thrilled you're interested in learning more about Pawsome Treats!
Below are answers to some frequently asked questions to help you get to know us better.
"Buckle up for a flavor ride, foodie friends! Our treats are packed with high-quality, all-natural ingredients—We're talking real proteins, fruits, and veggies that'll have your pooch prancing in delight. Any questions about specific treats? Just yip at us at treats@myfoodiepooch.com!"
"Absolutely, we cater to all canines, even those with the fussiest taste or sensitive tummies. Still scratching your noggin? Reach out, and we'll help you pick the perfect treat."
"Hey there, speedy shopper! You've unleashed an order, and we're on it faster than a pup on a squirrel! We aim to have 99% of our orders zooming out of our warehouse within 24 hours or one business day. You'll get a tracking number quicker than a dog with a bone as soon as it ships. If you're sitting there, tail wagging, without a tracking number after 2 business days, just email us at support@myfoodiepooch.com. We'll sniff out what's happening!"
"Paws for a moment! If our products don't make you do the happy dog dance, we've got your back with a 100% money-back guarantee on your first order within 30 days of receipt. Just provide your name and order number, and we'll refund you faster than you can say 'woof!' No need to send the product back. It's all about making tails wag here!"
"Storing your treats is a walk in the park! Keep them in the provided packaging or in an airtight container in a cool, dry place, away from sunlight—think of it as their cozy doghouse. This keeps them fresh and scrumptious up until the best-by date. Any storage puzzles?”
"Every batch of treats gets the nose test to ensure they're top dog in quality and safety. Our furry panel of taste-testers gives their lick of approval before any treat makes it to your doorstep. We’re not just barking—our treats meet strict safety standards, so your pup gets nothing but the best."
"Oh, you’re in for a treat—literally! Our subscription service is like a never-ending game of fetch for your dog's taste buds. Choose your frequency, and we'll deliver the joy right to your door."
"Changed your mind? No problemo! You can cancel your order with absolutely no penalty. Just let us know before your order ships. If it's already cruising to you, our easy return system is ready to catch it for a full refund."
Got a question that's leaving you scratching behind your ears?
We’re here to help! Send your queries to support@myfoodiepooch.com. We’re pretty popular in the dog park (a.k.a. our inbox), so to get a prompt response, please include your order number and bark out your question clearly. Thanks for being part of our Foodie pack!”
